500
render_failed
The render engine could not produce the PDF — crashing HTML, a browser timeout, or a broken external resource.
How to fix it
Not necessarily your fault. Retry with backoff and the same idempotency_key; if it keeps failing, check the document for invalid markup or unreachable resources.
{ "error": { "type": "render_failed", "message": "Failed to render the document", "doc_url": "https://ikwel.app/errors/render_failed", "request_id": "req_9f3ab21" } }
Still stuck? Quote your request_id to support. Check status →